TERMS OF SERVICE
Terms of Service for Vortex Cleaning Services
Last Updated: 11/01/24
1. Agreement to Terms
By accessing and using Vortex Cleaning Services, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Offered
Vortex Cleaning Services provides exterior cleaning services, including but not limited to roof, gutter, solar panel, window cleaning, and house washing. Service details and pricing are subject to change without prior notice.
3. Payment Terms
Payment for services is due upon completion, unless otherwise arranged. Invoices are to be paid after job completion. We accept cash, check, Venmo, Zelle. Late payments may incur a fee as specified in the invoice.
4. Cancellations and Rescheduling
If you need to reschedule or cancel, please notify us at least 24 hours in advance. Cancellations made after this period may incur a cancellation fee.
5. Liability and Damages
Vortex Cleaning Services is committed to taking care in performing all services. However, we are not responsible for any damages resulting from pre-existing conditions or untreated deterioration, unless caused by our direct negligence.
6. Use of Chemicals and Equipment
Our team uses industry-standard cleaning agents and equipment for safe, effective cleaning. Please inform us of any material sensitivities before we begin service. Vortex Cleaning Services is not liable for reactions to chemicals used as part of our standard cleaning process, except in cases of improper application.
7. Weather Policy
Services may be delayed or rescheduled due to weather conditions that could impact safety or service quality. We will notify you as soon as possible in such cases and reschedule at a mutually convenient time.
8. Customer Satisfaction
We are dedicated to providing high-quality services. If you are not satisfied with our work, please contact us within a week of service completion, and we will work to address any reasonable concerns.
9. Changes to Terms
Vortex Cleaning Services reserves the right to update these Terms of Service at any time. Updates will be effective immediately upon posting.
10. Contact Information
If you have any questions regarding these terms, please contact us at info.vortexclean@gmail.com